Thank you for visiting the Sacramento County Internet Portal. It is our hope that you find this site useful and informative. This help page is intended to assist you as you travel throughout the site. The following help topics are available:

Web Site Comments or Inquiries

If you were not able to find the service or information you need, contact CountyInfo@saccounty.net. 

For help with technical problems or questions about the site, contact  SacPortal@saccounty.net.

There are number of components included in the site design to enable quick and easy access to commonly-needed resources. Give each a try to see how simple they are to use!

County Home Page

The County home page has many resources for information, and is intended to be quick and convenient. Commonly viewed information is grouped into five categories, Community Services, Business, Health and Human Care, Justice/Law/and Public Safety, and Visiting. Other sections on the County home page include Quick Links, Your Resources, and What's Happening in the County. Go to the County Home Page

County Services A-Z

County Services A - Z contains an extensive index of services that are provided by the County. Additionally, it provides links to web sites that have information about County services as well as phone and e-mail contacts where available. Go to County Services

Search

Whether you're looking for a specific department, service or program, just type in a keyword related to your topic. Our search engine will identify the sections of our web site that contain the information by providing links to the information. Go to the County Search Engine

Department Index

The Department Index provides an alphabetical listing of departments and agencies throughout the County and contains links to their web sites. Go to the Department Index

Quick Links

The Quick Links area located in the upper left region of the page contains a list of links to popular County web site locations

What's Happening in the County

This area contains major County announcements, issues or other topics of broad interest to the County.

Your Resources

Your Resources is located on the County home page and provides information for constituents including the Community Web sites, Online Services, a list of Boards and Commissions, and a Citizen's Guide to Departments and Agencies of the County. Go to the County Home Page

Communities Web Site

The Communities web site offers you information and links to things that make your community uniquely "yours". You can learn about your local government's leadership and direction, and how to get involved. You can also find information on upcoming community events, transportation projects, and resident services. Go to the Communities Web Site

Citizens Guide to County Agencies and Departments

The Citizen's Guide is intended to give a general overview of Sacramento County Departments and Agencies. The County is responsible for providing municipal services to the unincorporated areas within the County boundaries. As agents of the State, Sacramento County is also responsible for administering many of the State's health, welfare and criminal justice programs. Go to the Citizen's Guide

SLAFCo Directory of County Service Providers

The Directory of Sacramento County Service Providers, published by the Sacramento Local Agency Formation Commission, is designed to provide quick access to basic information on public and private municipal service providers. Go to the Directory

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The Sacramento County Portal has been designed to be usable by the widest audience possible. It complies with ADA Section 508 accessibility standards and the World Wide Web Consortium's Priority 1 and most of the Priority 2 accessibility guidelines. Popular screen readers such as Jaws and WindowEyes can be used effectively by the visually impaired on this web site. In addition, contrasting colors have been employed for low vision readability. If you have a question about disabled access in the County of Sacramento , please contact the County of Sacramento Disability Compliance Office at (916) 874-7642.

Text Size

For low vision users, it may be helpful to increase the text size. This may be done by completing the following steps:

Internet Explorer

If you use the Internet Explorer browser:

1. Select "View" from the pull-down menus
2. Select "Text Size"
3. Select "Large" or "Largest" to resize the text to your liking

Netscape

If you use the Netscape browser:

1. Select "View" from the Netscape pull-down menus
2. Select "Increase font"

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Most pages are designed to size to the width of your screen. This reduces scrolling and helps make the site more accessible to people with disabilities. However, at times this can make printing a page more complex.

Internet Explorer

If you use Internet Explorer, the page content will automatically resize to match the printable area. No changes are necessary.

Netscape

If you use Netscape, page content does not automatically size and may not print properly. In most cases, this may be corrected by changing the page layout to landscape (long side horizontal). To do this:

1. Select "File" from the Netscape pull-down menu
2. Select "Print" to open the Print dialog
3. Select "Properties", then change the "Orientation" setting for your printer to "Landscape"

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To Read a PDF ... Use Adobe Acrobat Reader

In order to make documents and forms available to the widest audience, the County of Sacramento website, www.saccounty.net, uses the Portable Document Format (PDF) developed by Adobe. PDF files are printer-independent and the original document can be easily duplicated using any graphics printer. The Adobe Acrobat Reader is required to view Portable Document Format (PDF) files.

The free Adobe Acrobat Reader can be downloaded so that you can view and print Adobe PDF files on all major platforms.

The free Adobe Acrobat Access Plug-in can be downloaded to enable users with vision impairments to read Adobe PDF documents.

PDF documents will open in a separate window if you are using Acrobat Reader or in the browser window if an Acrobat® plug-in is active in your browser environment. Please refer to the Adobe Acrobat Reader and Plug-in web pages for system requirements and installation instructions.

If you need further information, Customer Support is available at Adobe's web site.

Please do not contact the County of Sacramento for problems or questions concerning the Adobe Acrobat Reader software.

NOTE: Some users are experiencing problems viewing PDF documents in Microsoft Internet Explorer. When you try to view a PDF file in Internet Explorer, you may see a blank window or frame instead of the PDF file. This may occur even though you have installed the Adobe Acrobat Reader program and you are normally able to view PDF files in that program. For solution information, see the Microsoft Support Page.

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To find government information at the local level, try using our Internic standard address to launch your search: www.co.sacramento.ca.us

To find another county in California , replace " sacramento " with the other County name.

• www.co.contra-costa.ca.us
• www.co.el-dorado.ca.us
• www.co.san-joaquin.ca.us
• www.co.sutter.ca.us
• http://www.yolocounty.org

Also try:

• California State Association of Counties

To find government information for the Federal level, try using the White House web site to launch your search: www.whitehouse.gov

• www.census.gov
• www.cia.gov
• www.fbi.gov
• www.house.gov
• www.irs.gov
• www.senate.gov
• www.usdoj.gov

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