Reports and Complaints

  • Animal/Insect Problem
    • Animal Abuse ReportingFalse

      If you see or encounter instances of animal abuse, visit 311 online, call 3-1-1 or Outside of Unincorporated Sacramento County Areas:
      916-875-4311 to report the instance. You may also contact the Animal Shelter.

      Please get as much information as possible to report to the dispatcher.

      Service Provided By:
      Animal Care and Regulation
      3839 Bradshaw Rd (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

    • Apiary (Bee) ComplaintsFalse

      Contact us if you have a complaint about beehives.\

      Service Provided By:
      Agricultural Commission /  Weights and Measures
      4137 Branch Center Road (Map)
      Sacramento, CA 95827
      916-875-6603 or e-mail   

      New Office Hours:
      8 a.m. - 4 p.m. (closed from noon - 1 p.m.)

      These links may also be helpful: Swarm Removal and Wasp or Yellow Jacket Removal

    • Barking DogFalse

      Barking is a natural behavior for dogs - they bark to express joy, fear and loneliness. At times, chronic dog barking, howling or crying can interfere with neighbors. It is the responsibility of the dog owner to insure their dog does not annoy the neighbors, and chronic barking issues can result in the issuance of a citation by Animal Officers. View the Barking Dog page for more information.


      Service Provided By:
      Animal Care & Regulation
      3839 Bradshaw Rd (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

    • Dead Animal in Roadway (Pick-up)False

      Customers in our service area can call 311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 to have animals on roadways removed. All service calls are prioritized, and public safety is our priority for field services; there may be a wait time of several days before the animal can be removed. View Dead Animals page for more information.


      Service Provided By:
      Animal Care & Regulation
      3839 Bradshaw Rd (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

    • Dog Bite ReportingFalse

      If the animal bite is severe enough, seek medical attention immediately and call 916-368-PETS (7387) to report the bite. Medical professionals are required by law to report dog bites to the Department of Animal Care.

      If no medical attention is required, call 368-7387 (PETS) to report the bite. By law, animal bites must be investigated. Bite investigation does not automatically mean the animal is impounded - it may only mean that vaccination and licenses are verified. This helps us protect public health and safety. View the If You Are Bitten page for more information.


      Service Provided By:
      Animal Care & Regulation
      3839 Bradshaw Rd (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

    • Substandard Housing ProgramTrue

      The Substandard Housing Program responds to complaints initiated by occupants of rental units, Code Enforcement staff, and other internal/external agencies. We enforce the California Health and Safety code 17920.3 as well as other regulations relating to building violations, zoning violations and lack of proper maintenance to the dwelling units. For more information, visit the Substandard Housing Program web page.


      You can report an issue by going online, dialing 3-1-1 from within the unincorporated areas of the County or dialing 916-875-4311 if calling from outside of the County’s unincorporated areas.


      Service Provided By:
      Code Enforcement
      9700 Goethe Road, Suite A (Map)
      Sacrameno, CA 95827

    • Yellow Jacket ControlFalse

      It’s dangerous to attempt to eliminate a yellow jacket nest, so it is best to leave that to professionals. The Sacramento-Yolo Mosquito and Vector Control District provides free, professional control of yellow jacket nests. Visit the Yellow jacket web page for more information.

      To request an inspection, please contact us.

      Service Provided By:
      No Department Specified
      8631 Bond Road (Map)
      Elk Grove, CA 95624
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

  • Court Cases and Claims
    • Report Child AbductionsTrue

      Residents of Sacramento County with a current, valid custody order granting primary physical custody of a child believed to be abducted by a non-custodial parent may submit a violation of court ordered visitation report and request assistance from the District Attorney Child Abduction Unit. Visit the Child Abduction webpage for more information.


      Service Provided By:
      District Attorney
      901 G Street (Map)
      Sacramento, CA 95814
      916-874-6218 or e-mail

  • Environment
    • Abandoned Wells Identification ProjectFalse

      Help locate abandoned wells in Sacramento County!

      Visit the abandoned Wells ID page for more information.


      Service Provided By:
      Environmental Management
      10590 Armstrong Avenue, Suite A (Map)
      Mather, CA 95655-4153
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

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    • Above Ground Storage TanksFalse

      The Aboveground Petroleum Storage Act (APSA) Program is one element within our Environmental Compliance Division’s Certified Unified Program Agency (CUPA) Program.

      The APSA Program is to protect public health, the environment and groundwater from potential contamination or adverse effects associated with unintended releases from the aboveground storage of petroleum-based hazardous materials and wastes.

      View the Program page for more information.


      Service Provided By:
      Environmental Management
      10590 Armstrong Avenue, Suite A (Map)
      Mather, CA 95655-4153
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

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    • Agricultural Burn ComplaintsFalse

      Contact us regarding complaints related to Agricultural Burns.

      Service Provided By:
      Agricultural Commission / Weights and Measures
      4137 Branch Center Road (Map)
      Sacramento, CA 95827
      916-875-6603 or e-mail  

      New Office Hours:
      8 a.m. - 4 p.m. (closed from noon - 1 p.m.)

      This information may also be helpful: Burn complaints not related to agricultural burning

    • Hazardous Waste SpillsTrue

      SACDOT crews respond to unincorporated area hazardous spills that occur on the roadway right-of-way. Incidents involving hazardous waste typically include containers or materials that may pose an unnecessary risk that have been illegally dumped on or along the roadway, or vehicle accident scenes where a large amount of material has been released.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • Illegal DumpingFalse

      Sacramento County hauls away hundreds of tons of junk and rubbish illegally dumped in the public right-of-way every year. From construction debris to refrigerators, this trashing blights our neighborhoods, pollutes our rivers and streams, drives down property values, and costs County tax and rate payers hundreds of thousands of dollars each year. The County is dedicated to combating and reducing illegal dumping. We post signs at chronic illegal dumping sites, erect barriers at frequently abused alleys, and have a Code Enforcement Officer assigned to the program. For more information, visit the Illegal Dumping Program web page.

      You can report an issue by going online, dialing 3-1-1 from within the unincorporated areas of the County or dialing 916-875-4311 if calling from outside of the County’s unincorporated areas.

       

      Service Provided By:
      Code Enforcement
      9700 Goethe Road, Suite A
      Sacramento, CA 95827

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    • Pesticide Related Complaints or IllnessesFalse

      Contact us to report pesticide related complaints or pesticide related illnesses.

      Service Provided By:
      Agricultural Commission / Weights and Measures
      4137 Branch Center Road (Map)
      Sacramento, CA 95827
      916-875-6603 or e-mail

  • Fraud
    • Consumer Fraud ComplaintsTrue

      The District Attorney's Consumer Protection Unit investigates and prosecutes unfair, fraudulent and dishonest business practices that harm consumers and honest businesses.  Citizens can submit a Consumer Fraud Complaint Form for the unit to review. Visit the Consumer Protection webpage for more information.


      Service Provided By:
      District Attorney
      901 G Street (Map)
      Sacramento, CA 95814
      916-874-6218 or e-mail

    • Illegal Business Construction or OccupancyTrue

      Code Enforcement is the primary enforcement division for Sacramento County's zoning code in the unincorporated area, including all land use (residential, agricultural and commercial uses), building development standards, signage and more. For more information, view the Zoning Enforcement page.

      You can report an issue online, calling 3-1-1 from within the unincorporated areas of the County, or calling 916-875-4311 if calling from outside of the County’s unincorporated areas.


      Service Provided By:
      Community Development
      Neighborhood Services, 9700 Goethe Road, Suite A (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311

    • Insurance Fraud ComplaintsTrue

      The District Attorney's Insurance Fraud Unit handles workers' compensation fraud, automobile insurance fraud, and organized automobile fraud cases. A team of attorneys, investigators, and clerical support staff are dedicated to the investigation and prosecution of these types of fraud crimes. Citizens can report suspected insurance fraud for the unit to review. Visit the Insurance Fraud webpage for more information.


      Service Provided By:
      District Attorney
      901 G Street (Map)
      Sacramento, CA 95814
      916-874-4698 or e-mail

    • Real Estate Fraud ComplaintsTrue

      The District Attorney’s Real Estate Fraud Unit serves as a central reporting, investigative, and prosecution agency for real estate fraud in the city and county of Sacramento. Highly trained personnel can assist citizens with any questions or concerns about property and real estate fraud. Citizens can report suspected real estate fraud for the unit to review. Visit the Real Estate Fraud webpage for more information.


      Service Provided By:
      District Attorney
      901 G Street (Map)
      Sacramento, CA 95814
      916-874-9045 or e-mail

    • Welfare FraudFalse

      This program is charged with insuring that benefits are given only to those who are eligible. To maintain program integrity, DHA has a Program Integrity Division that is committed solely to preventing and detecting welfare fraud. More information.

      Service Provided By:
      Human Assistance
      916-875-8908 or e-mail

  • Neighborhood
    • Abandoned Vehicles (Vehicle Abatement Program)False

      A vehicle parked on a roadway for more than 72 hours, we may begin the investigation for abandonment, which is in violation of Sacramento County Code 10.24.070(b). For more information, visit the Abandoned Vehicles (Vehicle Abatement Program) web page.

      You can report an issue by going online, dialing 3-1-1 from within the unincorporated areas of the County or dialing 916-875-4311 if calling from outside of the County’s unincorporated areas.


      Service Provided By:
      Code Enforcement
      9700 Goethe Road, Suite A (Map)
      Sacramento, CA 95827

    • Crime ReportingTrue

      Allows citizens to submit an online report that occurs in the unincorporated Sacramento County and Rancho Cordova jurisdictions. View Crime Reporting page for more information.


      Service Provided By:
      Sheriff
      711 G Street (Map)
      Sacramento, CA 95814
      874-5383

    • Graffiti RemovalFalse

      Maintenance crews remove or obliterate graffiti on County maintained bridges, soundwalls, overpasses, fences and other County owned property maintained for road purposes. Graffiti on private property is the responsibility of the property owner. Graffiti on County property which is gang related or contains obscene language or images is considered high priority and removed as soon as possible. Other graffiti removal is scheduled as part of the normal work rotation. View the Graffiti Removal page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95826
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311

    • Neighborhood Quality of Life ComplaintsFalse

      The District Attorney's Community Prosecution Unit (CPU) provides proactive response to neighborhood concerns that affect quality of life and public safety.  Community prosecutors work In partnership with law enforcement, several county public agencies, businesses and community members on crime prevention, public safety and health matters. Visit the Community Prosecution webpage for more information.


      Service Provided By:
      District Attorney
      901 G Street (Map)
      Sacramento, CA 95814
      916-874-6218 or e-mail

    • Neighborhood Traffic ManagementFalse

      The Sacramento County Neighborhood Traffic Management Program (NTMP) provides a variety of traffic management tools to address traffic concerns on neighborhood streets. The goal of the NTMP is to improve safety and the quality-of-life for residents by reducing the impacts from speeding vehicles and careless drivers on residential streets.


      Service Provided By:
      Transportation
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • Rental Housing Inspection ProgramTrue

      The Rental Housing Inspection program was designed to inspect all residential rental properties within the unincorporated area of Sacramento County on a routine and comprehensive basis to assure the overall quality of the rental unit meets the requirements of the Health and Safety Code. This includes educating property owners, property managers and tenants about those requirements. For more information, visit the Rental Housing Inspection Program web page.

      You can report an issue by going online, dialing 3-1-1 from within the unincorporated areas of the County or dialing 916-875-4311 if calling from outside of the County’s unincorporated areas.


      Service Provided By:
      Code Enforcement
      9700 Goethe Road, Suite A (Map)
      Sacramento, CA 95827

    • Street SweepingFalse

      Our part

      Sacramento County has entered a five-year agreement with a CleanStreet, a Gardena based, family-owned company, for street sweeping services. The service extends throughout the unincorporated areas of the County one time per month. Check our maps to find your service day.

      Your part

      • Check our maps to find your service day
      • Keep your part of the roadway clear for our sweeper
      • Park your vehicle off the street on sweep day
      • Use your Green Waste containers for large sticks, branches, and piles of leaves

      CleanStreet has been providing cities and counties in California street sweeping services since 1973, utilizing six new Tymco 600s powered by Compressed Natural Gas.

      Questions?


      Service Provided By:
      Waste Management & Recycling

    • Zoning EnforcementTrue

      Code Enforcement is the primary enforcement division for Sacramento County's zoning code in the unincorporated area, including all land use (residential, agricultural and commercial uses), building development standards, signage and more. For more information, visit the Zoning Enforcement web page.

      You can report an issue by going online, dialing 3-1-1 from within the unincorporated areas of the County or dialing 916-875-4311 if calling from outside of the County’s unincorporated areas.


      Service Provided By:
      Code Enforcement
      9700 Goethe Road, Suite A (Map)
      Sacramento, CA 95827

  • Report Abuse
    • Child Abuse HotlineFalse

      In cases of an immediate emergency always call 911 for Law Enforcement intervention. When the situation is not an emergency needing the Police or Sheriff, contact Sacramento County Child Protective Services, 24 hours a day, seven days a week, call 916-875-KIDS (5437). View the Child Protective Services website for more information.


      Service Provided By:
      Health & Human Services
      7001-A East Parkway, Ste. 1000 (Map)
      Sacramento, CA 95823
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311 or e-mail

    • Elder/Senior/Dependent Adult Abuse ReportingFalse

      Adult Protective Services (APS) is dedicated to maintaining the health and safety of elderly and dependent adults who are victims of abuse or neglect. APS is a state-mandated service program charged with investigating situations involving elderly and dependent adults who are reported to be in danger due to abuse, neglect, exploitation, or hazardous or unsafe living conditions. Read the Adult Protective Services web page for more information.


      Service Provided By:
      Health & Human Services
      7001-A East Parkway, Ste. 1000 (Map)
      Sacramento, CA 95823
      916-874-9377

  • Sacramento-Yolo Mosquito & Vector Control District
  • Street and Sidewalk Repair
    • ADA Disability Access IssuesFalse

      The County ADA Transition Plan identifies and prioritizes disabled access projects such as curb ramps and sidewalks. View the ADA page for more information.


      Service Provided By:
      Transportation
      4111 Branch Center Road (Map)
      Sacramento, CA 95827

    • Bridge MaintenanceTrue

      It is the Department of Transportation's goal to "maintain bridges to 'as constructed' standards, and maintain the adjacent waterways to keep them clear of obstructions." To do this, Bridge Repair can be divided into three categories: Maintenance, Rehabilitation, and Replacement. For more information, view the Bridge Repair page.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • CrosswalksFalse

      The Department of Transportation is in charge of designing, installing, maintaining and modifying crosswalks in the County Right-of-Way. View the Crosswalk page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311

    • Curb, Gutter, SidewalksTrue

      Sacramento County has a Curb, Gutter and Sidewalk Maintenance program in place to identify and prioritize repair and replacement work as funding allows. View the Maintenance page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • Driveways - New or ProposedFalse

      Driveways serve as points of access to and from private properties to the County's public roadways. Because each driveway represents a conflict point and is potentially disruptive to the flow of traffic, SACDOT must limit the number and spacing of driveways especially on our heavier travelled streets. View the Driveways page for more information.


      Service Provided By:
      Transportation
      827 7th Street, Suite 304 (Map)
      Sacramento, CA 95814
      916-874-6291

    • Maintenance of RoadwaysTrue

      SACDOT’s Roadside Maintenance Program repairs and maintains miles of unpaved roadside shoulders, gravel roads, open ditches, fences/sound walls, steel guardrails, and walls. These maintenance activities allow: storm water to readily exit the roadway; eliminate obstructions and restore ditches to their proper shape; support the road structure and limit drop-offs from the edge of the pavement; and, maintain safety and retaining structures in an as-built condition. For more information, view the Maintenance of Roadways page.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • PotholesFalse

      There are over 5,200 lane miles of paved roadways in the County unincorporated area and it’s inevitable that somewhere in this large area of streets there will be potholes. SACDOT’s policy is to “Repair all potholes as soon as possible.” View the Pothole page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • Signs Markings StripingFalse

      The Sacramento County Department of Transportation maintains 95,169 traffic signs, 22,466 marking (legends), 2,650 painted lane miles and 60,000 raised pavement markers annually. View the Signs, Markings, Striping page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

    • Stop SignsFalse

      Stop signs are used to assign right of way and reduce accidents at intersections. Because stop signs cause a substantial inconvenience to motorists, they should only be installed where traffic conditions meet engineering warrants. View the Stop Signs page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311

    • Street Light MaintenanceFalse

      Report dark or malfunctioning lights please call 311 or 875-4311 or send an email to www.311.saccounty.net. If possible, when reporting a problem have the pole number or property address available. The pole number can be found on a sticker approximately 8 feet high, usually on the traffic side of the pole. View the Street Light Maintenance page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside of Unincorporated Sacramento County Areas: 916-875-4311

    • Trees and Landscape MaintenanceTrue

      The SACDOT Trees and Landscape Maintenance Section has primary County-wide responsibility for maintaining trees and vegetation within the road right-of-way in the unincorporated area. The Sections' focus is public safety while promoting aesthetically pleasing and healthy landscaped areas. This maintenance includes County owned roadway frontages and medians, pedestrian walkways, soundwalls, bike lanes, and overpasses. View the Trees and Landscape Maintenance page for more information.


      Service Provided By:
      Transportation
      4100 Traffic Way (Map)
      Sacramento, CA 95827
      311 or Outside Unincorporated Sacramento County Areas: 916-875-4311

  • Water
    • Water Waste ReportingFalse

      Sacramento County has over 20 water purveyors. To make sure you are reporting to the correct water provider, please use this search tool.

      To Report Water Service-Related Issues, call 3-1-1 (outside unincorporated county, call: 916-875-4311).

      Service Provided By:
      Water Resources
      827 7th Street, Suite 301 (Map)
      Sacramento, CA. 95814
      3-1-1 (Outside of Unincorporated Sacramento County Areas: 916-875-4311)

  • Weights and Measures
    • Gas Nozzle & Petroleum Inspection/ComplaintsFalse

      Contact us if you have a complaint about the amount of fuel received or the quality of the fuel - octane, water, performance, etc. Also, contact us if you suspect false or deceptive price advertising.

      Service Provided By:
      Agricultural Commission  / Weights and Measures
      4137 Branch Center Road (Map)
      Sacramento, CA 95827
      916-875-6603 or e-mail

      New Office Hours:
      8 a.m. - 4 p.m. (closed from noon - 1 p.m.)

    • Scanner Overcharges/Undercharges ReportingFalse

      Contact us regarding complaints about scanner overcharges or undercharges.

      Service Provided By:
      Agricultural Commission / Weights and Measures
      4137 Branch Center Road (Map)
      Sacramento, CA 95827
      916-875-6603 or e-mail

      Toll Free: 1-800-875-7226

    • Short Weight Measure or Count ComplaintsFalse

      Contact us if you have a complaint about something you purchased that doesn't contain the correct amount of product - packaged or bulk.

      Service Provided By:
      Agricultural Commission / Weights and Measures
      4137 Branch Center Road (Map)
      Sacramento, CA 95827
      916-875-6603 or e-mail