COVID-19 Hotline: 916-875-2400

B​usiness/Worker​​​​s​​​​


The Sacramento County Public Health Officer, Dr. Olivia Kasirye,​ issued a revised Public Health Order and will be in effect until it is rescinded or amended by the Health Officer. The Public Health Order continues to reinforce the direction that all individuals stay home as much as possible and carry on with social distancing protocols while allowing some activities, but restricting the indoor operations of others. The Sacramento County Health Order includes and recommends the CDPH guidance on the use of cloth face coverings​ to protect others from being infected by those without symptoms. 

July 14, 2020 Public Health Stay at Home Order

 ​​View previous Public Health Orders, documents and FAQs​ ​


Do you have questions about the Public Health Order? Call the County's COVID-19 Hotline: 916-875-2400. Do you want to report a violation of the Public Health Officer Order? Call 3-1-1.​​

Businesses and COVID-19 Quick Links

​Businesses Must Implement Measures to Protect Employees and Cus​tomers​

Read Public Health Order - ​Appendix A: Social Distancing Protocol

COVID-19 Signage

Signage is to be placed at each public entrance of the facility to inform all employees and customers that they should: avoid entering the facility if they have a cough or fever; maintain a minimum six-foot distance from one another; sneeze and cough into a cloth or tissue or, if not available, into one's elbow; and not shake hands or engage in any unnecessary physical contact.

Measures To Protect Employee Health

Any employees who can carry out their work duties from home must be directed to do so. All employees must be told not to come to work if sick. Symptom checks must be conducted before employees may enter the work space. All desks or individual work stations are to be separated by at least six feet. Break rooms, bathrooms, and other common areas are to be disinfected frequently on schedule. Disinfectant and related supplies must be available to all employees including hand sanitizer effective against COVID-19 is available along with soap and copies of the Social Distancing Protocol.

Measures To Prevent Crowds From Gathering

The number of customers in the store should be limited at any one time to (or other enter), which allows for customers and employees to easily maintain at least six-foot distance from one another at all practicable times. Post an employee at the door to ensure that the maximum number of customers in the facility set forth is not exceeded. Place per-person limits on goods that are selling out quickly to reduce crowds and lines.

Measures To Keep People At Least Six Feet Apart

Placing signs outside the store reminding people to be at least six feet apart, including when in line. Place tape or other markings at least six feet apart in customer line areas inside the store and on sidewalks at public entrances with signs directing customers to use the markings to maintain distance. Separate order areas from delivery areas to prevent customers from gathering. All employees have been instructed to maintain at least six feet distance from customers and from each other, except employees may momentarily come closer when necessary to accept payment, deliver goods or services, or as otherwise necessary.

Measures To Prevent Unnecessary Contact

Prevent people from self-serving any items that are food-related. For example, lids for cups and food-bar type items are provided by staff; not to customers to grab, and bulk-item food bins are not available for customer self-service use. Do not permit customers to bring their own bags, mugs, or other reusable items from home. Provide contactless payment systems or, if not feasible, sanitizing payment systems regularly.

Measures To Increase Sanitization

Provide disinfecting wipes that are effective against COVID-19 that are available near shopping carts and shopping baskets. Assign employees to disinfect carts and baskets regularly. Near the entrance of the facility, at checkout counters, and anywhere else inside the store or immediately outside where people have direct interactions provide hand sanitizer, soap and water, or effective disinfectant is available. Disinfect all payment portals, pens, and styluses after each use and all high-contact surfaces frequently.

See Public Health Order Appendix A: Social Distancing Protocol Checklist​EMD Templates ​for Restaurants​,  Suspected or Confirmed COVID-19 Exposure Safety Practice​s for Workers​​

​Resources for Workers​

If you are sic​k, how long should you stay home?

By now, everyone should know that if you are sick, stay home - this protects co-workers, customers and the community. However, new evidence suggests that those infected may be contagious longer than the seven days from when symptoms begin.  The CDC now ​recommends ending home isolation under the following conditions
  • At least 3 days (72 hours) have passed since the resolution of fever without the use of fever-reducing medications; and 
  • Improvement of respiratory symptoms (e.g., cough, shortness of breath); and, 
  • At least 10 days have passed since symptoms first appeared. 

To clean surfaces exposed to the virus EPA has a list of disinfectants for CO​VID-19​. ​​​