ContactInformation

COVID-19 Hotline: 916-875-2400

County Contact Information & Resource Connections

Sacramento County Public Health has a COVID-19 hotline, 916-875-2400, for Sacramento County residents who have questions about Essential Business/Services/Activities, where to report violations of the Public Health Order, questions around school districts, day care centers, community and faith based organizations, and more.

Callers to the hotline will receive the following information and transfer options:

Referrals for frequently asked questions

Chinese and Russian language referral to 211
Media referral to COVIDMedia@saccounty.net
Referral to EMD/311 to report bar or restaurant violations of the public health order
Referral to CA Department of Labor for employees/employers
Sacramento County COVID-19 website: Covid19.saccounty.net

Eight transfer options:

Spanish-language line
Main SCPH CD number
Negative Testing Results
Specimen (testing) Collection Appointments
General COVID-19 questions
Guidance on whether a business is essential or non-essential
School Districts, Day Care Center
Community Based Organizations and Faith-Based Organizations

Sacramento County 311 Connect

For questions about Sacramento County Services or to report a violation of the Public Health Officer Order:

Call: 3-1-1 or 916-875-4311 (if not in the unincorporated area of the County)
Visit: https ://311.saccounty.net

Customer Service Representatives are available 24 hours a day, 7 days a week.

2-1-1 Sacramento

For COVID-19 information and referrals on social services in the region:

Visit: www.211sacramento.org/211
Call: Dial 2-1-1 or 1-800-500-4931 or 916-498-1000 (Call 7-1-1 if you are hearing impaired and ask to be connected to 2-1-1)
Email: info@211sacramento.org