ContactInformation

COVID-19 Hotline: 916-875-2400

County Contact Information & Resource Connections

THe Sacramento County Public Health COVID-19 hotline, 916-875-2400 is for residents who have questions about COVID-19 and vaccines.

*For complaints about unsafe businesses practices, dial 3-1-1 or go to the Sacramento County 311 Connect website: https://311.saccounty.net/, or email, SacCo311@custhelp.com.

Callers to the hotline will receive the following information and transfer options:

Referrals for frequently asked questions

Chinese and Russian language referral to 211
Media referral to COVIDMedia@saccounty.net
Referral to EMD/311 to report bar or restaurant violations of the public health order
Referral to CA Department of Labor for employees/employers
Sacramento County COVID-19 website: Covid19.saccounty.net

Eight transfer options:

Spanish-language line
Main SCPH CD number
Negative Testing Results
Specimen (testing) Collection Appointments
General COVID-19 questions
Guidance on whether a business is essential or non-essential
School Districts, Day Care Center
Community Based Organizations and Faith-Based Organizations

Sacramento County 311 Connect

For questions about Sacramento County Services or report unsafe practices at businesses (e.g. face coverings, social distancing) and report a violation of the Public Health Officer Order:

Call: 3-1-1 or 916-875-4311 (if not in the unincorporated area of the County) or email, SacCo311@custhelp.com.
Visit: https://311.saccounty.net

Customer Service Representatives are available 24 hours a day, 7 days a week.

2-1-1 Sacramento

For COVID-19 information and referrals on social services in the region:

Visit: www.211sacramento.org/211
Call: Dial 2-1-1 or 1-800-500-4931 or 916-498-1000 (Call 7-1-1 if you are hearing impaired and ask to be connected to 2-1-1)
Email: info@211sacramento.org