​COVID-19 Hotline: 916-875-2400

County Contact Information & Resource Connections​


Sacramento County Public Health has a COVID-19 hotline, 916-875-2400, for Sacramento County residents who have questions about Essential Business/Services/Activities, where to report violations of the Public Health Order, questions around school districts, day care centers, community and faith based organizations, and more.

*For complaints about unsafe practices at businesses (e.g. face coverings, social distancing), or violations of the Health Order, ​dial 3-1-1 or go to the Sacramento County 311 Connect website: https://311.saccounty.net/​, or email, SacCo311@custhelp.com​.​

Callers to the hotline will receive the following information and transfer options:​

  • Referrals for frequently asked questions
    • Chinese and Russian language referral to 211​
    • Media referral to COVIDMedia@saccounty.net
    • Referral to EMD/311 to report bar or restaurant violations of the public health order
    • Referral to CA Department of Labor for employees/employers
    • Sacramento County COVID-19 website: Covid19.saccounty.net
  • Eight transfer options:
    • Spanish-language line
    • Main SCPH CD number
    • Negative Testing Results
    • Specimen (testing) Collection Appointments
    • General COVID-19 questions
    • Guidance on whether a business is essential or non-essential
    • School Districts, Day Care Center
    • Community Based Organizations and Faith-Based Organizations

​Sacramento County 311 Connect​​

For questions about Sacramento County Services or report unsafe practices at businesses (e.g. face coverings, social distancing) and​ report a violation of the Public Health Officer Order:

Customer Service Representatives are available 24 hours a day, 7 days a week.

2-1-1 Sacramento​

For COVID-19 information and referrals on social services in the region:

Sacramento County Social​ Media

​Health Care Providers​

Sacramento County COVID-19 Media Requests Email Address​

Contiguous County COVID-19 Websites​

Federal and State COVID-19 Websites

​Government Associations​