​COVID-19 Hotline: 916-875-2400​

County Contact Information & Resource Connections​

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Sacramento County Public Health has a COVID-19 hotline, 916-875-2400, for Sacramento County residents who have questions about Essential Business/Services/Activities, where to report violations of the Public Health Order, questions around school districts, day care centers, community and faith based organizations, and more.

Callers to the hotline will receive the following information and transfer options:​

• Referrals for frequently asked questions
  
• Chinese and Russian language referral to 211​
  
• Media referral to COVIDMedia@saccounty.net
• Referral to EMD/311 to report bar or restaurant violations of the public health order
• Referral to CA Department of Labor for employees/employers
• Sacramento County COVID-19 website: Covid19.saccounty.net
• Eight transfer options:
• Spanish-language line
• Main SCPH CD number
• Negative Testing Results
• Specimen (testing) Collection Appointments
• General COVID-19 questions
• Guidance on whether a business is essential or non-essential
• School Districts, Day Care Center
• Community Based Organizations and Faith-Based Organizations

​Sacramento County 311 Connect​​

For questions about Sacramento County Services or report unsafe practices at businesses (e.g. face coverings, social distancing) and​ report a violation of the Public Health Officer Order:

• Call: 3-1-1 or 916-875-4311 (if not in the unincorporated area of the County) or email, SacCo311@custhelp.com​.
  
• Visit: https:/​/311.saccoun​ty.net 

Customer Service Representatives are available 24 hours a day, 7 days a week.

2-1-1 Sacramento​

For COVID-19 information and referrals on social services in the region:

• Visit: www.211sacramento.org/211
• Call: Dial 2-1-1 or 1-800-500-4931 or 916-498-1000 (Call 7-1-1 if you are hearing impaired and ask to be connected to 2-1-1)
  
• Email: info@211sacramento.org​ 

Sacramento County Social​ Media

• Get Connected to the County's Social Media posting on COVID-19

Businesses

​For COVID-19 business-related inquiries, email: COVID19.BusinessAssistance@saccounty.net​

Health Care Providers​

• Call Sacramento County Public Health at (916) 875-5881.
• Email: COVID19@saccounty.net 

Sacramento County COVID-19 Media Requests Email Address​

• COVIDMedia@SacCounty.net​
  

Contiguous County COVID-19 Websites​

• Amador County
• El Dorado County
  
• Placer County
• Solano​ County
• Sutter County
  
• ​Yolo County

Federal and State COVID-19 Websites

• CDC COVID-19 
• COVID-19 information in multiple languages  (CDC)  
• Novel Coronavirus Symptoms Self-Checker (CDC)
• CA Dept of Public Health COVID-19 (CDPH)​
  
• COVID-19 Guidance Documents (CDPH)​
• COVID19.ca.gov
• California Resilience Roadmap​​
  
• County Variance​​
• COVID-19 Testing Taskforce​

​Government Associations​

• California State Association of Counties Website
• League of California  Cities Website​​