COVID-19 Hotline: 916-875-2400
County Contact Information & Resource Connections
Sacramento County Public Health has a COVID-19 hotline, 916-875-2400, for Sacramento County residents who have questions about Essential Business/Services/Activities, where to report violations of the Public Health Order, questions around school districts, day care centers, community and faith based organizations, and more.
*For complaints about unsafe practices at businesses (e.g. face coverings, social distancing), or violations of the Health Order, dial 3-1-1 or go to the Sacramento County 311 Connect website: https://311.saccounty.net/, or email, SacCo311@custhelp.com. Callers to the hotline will receive the following information and transfer options:
- Referrals for frequently asked questions
- Chinese and Russian language referral to 211
- Media referral to COVIDMedia@saccounty.net
- Referral to EMD/311 to report bar or restaurant violations of the public health order
- Referral to CA Department of Labor for employees/employers
- Sacramento County COVID-19 website: Covid19.saccounty.net
- Eight transfer options:
- Spanish-language line
- Main SCPH CD number
- Negative Testing Results
- Specimen (testing) Collection Appointments
- General COVID-19 questions
- Guidance on whether a business is essential or non-essential
- School Districts, Day Care Center
- Community Based Organizations and Faith-Based Organizations
Sacramento County 311 Connect
For questions about Sacramento County Services or report unsafe practices at businesses (e.g. face coverings, social distancing) and report a violation of the Public Health Officer Order:
Customer Service Representatives are available 24 hours a day, 7 days a week.
2-1-1 Sacramento
For COVID-19 information and referrals on social services in the region:
Sacramento County Social Media
Businesses
For COVID-19 business-related inquiries, email: COVID19.BusinessAssistance@saccounty.net
Health Care Providers
Volunteer
Sacramento County COVID-19 Media Requests Email Address
Cities in the County: COVID-19 Websites
Contiguous County COVID-19 Websites
Federal and State COVID-19 Websites
Government Associations