Airports
Cindy Nichol |
Airports Main Number (916) 929-5411 | All four County Airports are open
- Sac International
- Mather Airport
- Executive Airport
- Franklin Field
| - At Sacramento International:
- Daily Parking Lot—fees reduced (equal to Economy Lot level).
- Hourly Lot B – reopened
- Automated People Mover (APM) reduced to one car.
- Rental car bus frequencies reduced.
- Terminal concessions reduced to one of each category (Convenience, Food & Beverage and Coffee) in each terminal, and reduced hours. Vino Volo open in Terminal B.
- At Executive Airport:
- SACJet FBO service hours reduced to 8:00 am to 5:00 pm.
| Sacramento International: - Bus service to Daily Parking Lots – Closed
- Hourly Lot B – Closed
- East Economy Lot – Closed
- West Economy Lot - Closed
- 85% of terminal concessions - Closed
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Agricultural Commissioner/Sealer of Weights & Measures
Chrisandra Flores |
Agricultural Commissioner Main Number (916) 875-6603
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| Main Public Counter - Operating under modified hours.
- Open from 8:00 am to 12:00 pm.
- Closed 12:00 pm to 4:00 pm.
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Animal Care & Regulation
Dave Dickinson
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Animal Care & Regulation Main Number (916) 368-7387 (PETS)
| - Sick and injured animal pick-up services.
- Dangerous .pick-up services.
- Cruelty and neglect investigations
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- Adoptions and foster for large breed dogs arranged through sacramentocountydogs@gmail.com
- Adoptions and foster for small breed dogs and cats arranged through pinav@saccounty.net
- Field operations limited to priority calls only (Example: bite investigations, loose aggressive dogs, injured animals, neglect and cruelty investigations).
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Assessor
Christina Wynn |
Assessor Main Number (916) 875-0700 Staff will monitor mail, emails and voice messages and respond as soon as reasonably possible.
Email: assessor@saccounty.net
Website:
www.assessor.saccounty.net Mailing Address: Sacramento County Assessor's Office 3701 Power Inn Rd, Suite 3000 Sacramento, Ca 95826
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| Online Self-Help Resources - www.assessor.saccounty.net - Our website provides valuable information and resources, including downloadable Assessor Forms.
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If you need help finding what you are looking for, please call us at (916) 875-0700.
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For Businesses Submitting Business Personal Property Filings – SDR/eSDR services will continue for businesses. You can also mail us your filing, however, we will have limited access to our work site and you may experience delays in processing.
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For Entities Submitting Exemptions or Exclusion Applications - you may mail us your applications; however, there may be delays in processing. Exemptions Forms List.
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Online property tax bill information - visit the Tax Collector's site at
www.eproptax.saccounty.net.
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Parcel Information – will continue at Assessor Parcel Viewer. Email us at
assessor@saccounty.net with questions.
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Pending Assessment Appeals - this function is managed the Assessment Appeals Board. Please visit their website at
Assessment Appeals Board for more information.
| - Staff will have limited access to our physical sites, which may cause delays in mail processing.
- Whenever possible, please email.
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Child, Family and Adult Services Michelle Callejas
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Child Protective Services (report abuse): (916) 875-5437 (875-KIDS) Other CPS-Related calls: (916) 875-0189
https://dcfas.saccounty.net/CPS/Pages/CPS-Home.aspx.
Adult Protective Services (report abuse): (916) 874-9477
Other SAS-related calls: (916) 874-9471.
https://dcfas.saccounty.net/CPS/Pages/CPS-Home.aspx.
DCFAS Main Line (Administrative questions): (916) 874-4044 | - Until further notice, all services within the Department of Child, Family and Adult Services will continue.
| - Face to face contact with direct service providers will be limited.
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Child Support Services Terrie Porter
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Call Center (Urgent or Emergency Issues) (866) 901-3212
| | - Responding to title demands.
- Responding to bank levy liens.
- Responding to license suspensions.
- Case opening and enforcement for non-aided custodial parents with an order already established and available.
- Access your case information online, 24/7 through Customer Connect at
https://www.cse.ca.gov/customerconnect/login.
- Continue making payments at the TouchPay Kiosk located at 3701 Power Inn Road during business hours. Staff is not available to assist with transactions.
- Drop off documents during business hours inside a temporary drop box at our 3701 Power Inn Road location. Staff is not available to review documents prior to submission.
- If you cannot access Customer Connect, please contact our call center during business hours at 1-866-901-3212.
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Board of Supervisors
Phil Serna, D 1 Patrick Kennedy, D 2 Susan Peters, D 3 Sue Frost, D 4 Don Nottoli, D 5
Clerk of the Board Florence Evans
| Board of Supervisors Main Office (916) 874-5411 Matters related to Public Works and Municipal Services
3-1-1 or (916) 875-4311 Matters related to Health and Human Services 2-1-1 or (916) 498-1000
Clerk of the Board Main Office (916) 874-5451
| - District Staff will monitor mail, emails and voice messages and respond as soon as reasonably possible.
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Board of Supervisors Mail Board of Supervisors written correspondence to 700 H Street, Suite 2450, Sacramento, CA, 95814, to the attention of your respective Board of Supervisor. Submit hand-delivered documents to the lobby security desk at the County Administration Building on 700 H Street. - Phil Serna, District 1 - Contact Chairman Phil Serna or a representative by submitting an email to SupervisorSerna@saccounty.net or call 916-874-5485.
- Patrick Kennedy, District 2 - Contact Supervisor Patrick Kennedy or a representative by submitting an email to
SupervisorKennedy@saccounty.net or call 916-874-5481.
- Susan Peters, District 3 - Contact Supervisor Susan Peters or a representative by submitting an email to SusanPeters@saccounty.net or call 916-874-5471.
- Sue Frost, District 4 – Contact Supervisor Sue Frost or a representative by submitting an email to
SupervisorFrost@saccounty.net or call 916-874-5491.
- Don Nottoli, District 5 – Contact Supervisor Don Nottoli or a representative by submitting an email to
nottolid@saccounty.net or call 916-874-5465.
Clerk of the Board -
Appeals – General (Planning, Zoning Code, Building Code, Business License, etc.):
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Send Appeal Form by US Mail to 700 H Street, Suite 2450, Sacramento, CA 95814. Include application fee (DO NOT SEND CASH) with Appeal Form.
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Assessment Appeals:
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Send Appeal Form by US Mail to 700 H Street, Suite 2450, Sacramento, CA 95814. Include appeal fee of $30 per parcel (DO NOT SEND CASH) with Appeal Form.
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Assessment Appeal information available at www.sccob.saccounty.net.
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Boards & Commissions:
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Public Counter:
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Submit hand-delivered documents related to claims, subpoenas/summons, public meetings, subdivision tax bonds, and general office matters to the Lobby Security Desk at 700 H Street. Clerk staff will monitor incoming documents, emails and voice messages during regular business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. and will respond as soon as reasonably possible.
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Public Meetings:
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Public Meeting Kiosks:
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Public Meeting Notices Must Be Posted On the Respective Governing Body's Webpage. Send PDF copy of meeting notices to boardclerk@saccounty.net.
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Public Records Act Requests:
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Statements of Economic Interests (Form 700)/ Ethics Training/ Conflict of Interests Code:
| - Public counter closed.
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Coroner
Kimberly Gin
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Coroner's Main Phone Number (916) 874-9320 Staff members will respond to messages left here.
| - Deputy Coroners will continue to respond to scenes and take reported death calls.
- Pathologists will continue to .conduct examinations
- Decedents will be released to funeral homes with no change in release hours.
- Death certificates will continue to be signed.
- Death certificate amendments will continue to be signed.
- Law enforcement agencies can continue to pick up evidence.
| - Next-of-kin who need to apply for indigent cremation services will be provided paperwork via email and can return the paperwork via fax at (916) 874-9257, or email at
DeputyCoroner@saccounty.net.
- Families who need to pick up cremated remains through the Indigent Cremation Program will need to leave a message. Staff members will return calls and make appointments for pick up.
- Requested reports will be sent out electronically.
- Next-of-kin can make written requests for mortuary personnel to pick up property when picking up the decedent from the morgue.
| - Next-of-kin/public cannot pickup property, reports or cremains at the Public Counter.
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County Clerk/Recorder Donna Allred
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Main
Office P.O. Box 839, Sacramento, CA 95812-0839 Fax: (916) 874-0947 For questions, call (916) 874-6334
For further information concerning fees or updates, please visit our website at
www.ccr.saccounty.net
| - All locations are open for full services
| - It is strongly recommended that you make an appointment for all marriage services. Due to occupancy limitations, we cannot guarantee walk-in service.
- Due t o occupancy limitations, only the couple and 4 guests total will be permitted into the building for marriage ceremonies.
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Development & Code Services
Steve Hartwig
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Building Permits & Inspection (BPI) (916) 875-5296
Code Enforcement (916) 874-6444
Construction Management & Inspection Division (CMID) (916) 875-2700
County Engineering (916) 874-6525
| - CMID Inspection Services continuing as normal.
- Plan Review (Building, Improvement, etc.) continuing as normal.
- Surveyor work continuing as normal.
- Production Home Permits continue as normal.
| - Code Enforcement
- Addressing Health and Safety complaints only.
- Contact for investigation/complaint (916) 875-4311.
- Building Assistance Center Services
- Appointments or for general information, call (916) 875-5296.
- Permit submittals online only at https://actonline.saccounty.net/CitizenAccess/Default.aspx.
- County engineering services continue, but all interaction by phone or email
| Building Assistance Centers - Downtown Public Counter – Closed.
- Goethe Road Public Counter - Closed.
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Economic Development
Troy Givans
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Economic Development Office Main Phone Number (916) 874-5220
Business Environmental Resource Center (BERC) Main Phone Number (916) 874-2100
| - All Business Assistance services remain available, with contact limited to telephone, email or online options.
| All contact will be by phone or email - Business/Small Business Assistance
- Business Environmental Resource Center (BERC)
- Permit Facilitation - (916) 874-5220
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Environmental Management Marie Woodin
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Environmental Health Main Number (916) 875-8440
Environmental Compliance Main Number (916) 875-8484 | - Response to foodborne illness complaints.
- Surveys of permitted food facilities.
- Response to complaints regarding permitted businesses.
- Plan intake, review, and inspection.
- HazMat Emergency Incident Response.
- Small Water & Septic System and Water Well inspections.
- Underground Storage Tank Plan Check.
| - Appointments – May be made for essential services. Call the EMD General Information number at 916-875-8484 and leave a message.
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Complaints – Notify Sacramento County 311 for all complaints (food safety, sewage, drinking water, hazardous materials, etc.).
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Permits and Service Fees – EMD has the ability to accept online payments. If you received a bill from EMD, have a balance due or are in need of an essential service, you may pay online directly at
https://emdpayments.saccounty.net/.
| Effective Friday March 20, 2020: - Lobby/office is closed until further notice.
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Finance
Ben Lamera
| Office Main Phone Number General Information: (916) 874-6744 700 H Street, Room 3650 Sacramento, CA 95814 Email -
FinanceDirector@Saccounty.net www.finance.saccounty.net
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First 5 Sacramento
Julie Gallego
| Main Number
(916) 876-5865 Email:
first5sac@saccounty.net
Website:
first5sacramento.saccounty.net
Mailing Address: First 5 Sacramento Children & Families Commission
2750 Gateway Oaks Drive, Suite 330 Sacramento, CA 95833 | - Responding to email and voicemail.
- Daily contact with contractors for continued service delivery.
- Crisis Nurseries remain open and providing emergency child care for parents in crisis.
- Childcare Resource & Referral services operating to help essential workers find childcare during coronavirus epidemic.
| - Convening Commission and Subcommittee board meetings virtually.
- Most contractors providing services (e.g., home visits, parent education, developmental screen via virtual model using Skype, Facebook, Zoom and conference calls).
- All provider trainings conducted virtually.
- Census outreach continues via social media platforms (door-to-door suspended).
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General Services
Jeff Gasaway
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Office Main Phone Number General Information: 916-876-6192 9660 Ecology Lane, Sacramento, CA 95827 Email:
dgsweb@saccounty.net
www.dgs.saccounty.net
| - This Department primarily provides administrative services to internal County operations.
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| - Public Counters are closed.
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Health Services Peter Beilenson
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Sacramento County Division of Behavioral Health Services Grantland L. Johnson Center for Health & Human Services 7001-A East Parkway, Suite 400 Sacramento, California 95823 Phone: (916) 875-7070 Fax: (916) 875-6970 Email:
hhs-bhs@saccounty.net
Behavioral Health Service requests: Mental Health Access Line: (916) 875-1055 or toll free (888) 881-4881
Substance Use Prevention and Treatment: Phone: (916) 874-9754 or Toll Free: (888) 881-4881
Emergency Medical Services (916) 875-9753
Women, Infants & Children (WIC) (916) 876-5000
Primary Care Center (PCC) Pharmacy (916) 874-4342
Primary Care Center (916) 874-9670 | - Adult Correctional Health (Main Jail and Rio Cosumnes Correctional Center)
- Juvenile Correctional Health (Youth Detention Facility)
All Behavioral Health services remain available to the public with contact limited to telephone or video telehealth for outpatient services.
Mental Health Treatment Center operating as usual with slightly reduced capacity to accommodate COVID-19 instructions for consumers with symptoms.
Mental Health Urgent Care and Crisis Stabilization Units remain operational.
Substance Use Disorder Residential Treatment programs remain operational.
| Emergency Medical Services (916) 875-9753 - Public Access by appointment only Tue – Thu 9 – 2 pm. Call EMS main number for appointment.
- Monthly paramedic class limited to 10. Only for new paramedics, not accredited paramedics.
Women, Infants & Children (WIC)
(916) 876-5000
- Almost all staff telecommuting with phone appointments and remote issuance of WIC Benefits. Skeleton crew at (4) WIC sites to answer phones only.
- Very limited access of participants to (4) WIC Sites for pre-approved breast pumps (through door; quick interaction).
Primary Care Center (PCC) Pharmacy (916) 874-4342 - Open to assist clinic and clients from other county programs
Outpatient Behavioral Health services will be limited to telephone or video telehealth. -
Vital Records – will allow funeral home drop offs and pick up orders between 8:00am - 10:00am, Monday thru Friday. This is in response to helping contain the spread of COVID-19, as the safety of our customers, teams and the community is our first priority. Vital Records will continue to process mail orders. Medical information reviews, registrations, and issuance of burial permits will continue as usual from Monday thru Friday between 9:00am - 3:00pm. Please email all “unlock” requests to
sacedrs@saccounty.net.
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California Children Services – phone only, public counter closed.
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Chest Clinic – limited availability, by appointment only.
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Sexual Health Clinic – limited availability, by appointment only.
Primary Care Center
- Primary care is continuing to see patients with urgent needs and patients whose clinical condition warrants a face to face visit or some form of video visit.
- High risk and asymptomatic patients without urgent symptoms will receive phone appointments.
- Patients who are not high risk and non-urgent will receive a phone appointment and/or be rescheduled for a later date.
- Patients with respiratory symptoms and over the age of 65 are receiving services via a phone visit.
- Exception is the Refugee Health Clinic. Primary Health has requested from the State Office of Refugee Health authorization to completed Refugee visits via phone and/or be rescheduled for a later date thus far the office of refugee has not granted permission to do so. We are continuing the discussion and hope for a resolution soon.
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Primary Care Center
Any collaborative services provided by community partners i.e.
- Sacramento Covered
- Face to Face Interpretation.
- Legal Services of Northern California.
- Alcohol and Drug screenings, etc.
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Human Assistance Ann Edwards
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CalWORKs, CalFresh, Medi-Cal, General Assistance (Eligibility Staff):(916) 874-3100 (209) 744-0499 (Galt) Electronic Benefit Transfer (EBT) Customer Service: (877) 328-9677 (Card will be mailed).
| - All Public Assistance Services remain available to the public, with contact limited to telephone or online options.
| - All appointments are being conducted over the telephone. All existing face-to-face appointments are being rescheduled to telephone appointments.
- Customers can apply for CalWORKs, CalFresh, Medi-Cal, or General Assistance benefits online (www.mybenefitscalwin.org) or via telephone.
- Customers needing to submit documents can use one of three mechanisms:
- Secure drop boxes at most locations (Receipts will be mailed)
- Online
- Mail:
P.O. Box 487, Sacramento, CA 95812
| - Lobbies are closed until further notice, effective March 18, 2020.
- Posted signage redirects customers to apply and/or contact DHA online or by telephone.
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Library Rivkah Sass
| Sacramento Public Library
(916) 264-2380
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| - Online Services Available
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Personnel Services David Devine
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Personnel Services Main Phone Number (916) 875-5437
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| - Lobby Public Counter – Closed
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Planning/Environmental Review Leighann Moffitt
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Planning/Env. Review Office Main Phone Number (916) 874-6141
| | All contact is by phone or email: | - Physical Offices Closed
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Probation
Lee Seale
| Juvenile Field (4000 Branch Center Road): 916) 875-4600 Juvenile Court (4100 Branch Center Road):(916) 875-5187
Placement (4100 Branch Center Road): (916) 875-0523 Adult Day Reporting Center (916) 875-4042 –
North (1215 Del Paso Boulevard) (916) 876-4041 –
South (7300 Lincolnshire Drive) Central Office (8745 Folsom Boulevard) (916) 875-2372 | Public safety is a priority and the Department will continue to maintain frequent contact with clients by phone. Field Services:
- Sex Offender/SAFE Team Task Force, HiTech Task Force, SACCATs remain in operation.
Adult Pretrial:
- Operations will remain open at 711 E Street.
| Effective March 20, 2020: Field Services
- Offices are closed to the public, with an officer of the day available for public assistance by telephone or email.
- Officers will also be on-site for critical supervision needs.
- Armed response units will be on-site at various locations for emergency response.
Youth Detention Facility
- No Sacramento County Office of Education (SCOE) teachers will be on-site, but teachers will be off-site, with school modified to Independent Studies, Monday – Friday.
- Visitation hours have been modified, and professional, personal, and family visits will be no contact. Youth will be afforded additional phone time, and phone cards will be available.
| Effective March 20, 2020:
Youth Detention Facility - All tours, special gatherings, volunteers and contract employees are suspended.
- Large group religious services in the facility are suspended. Chaplains will perform small group or one-on-one prayer meetings.
Building Closures: - Juvenile Field: 4000 Branch Center
Road
- Juvenile Court/Placement: 4100 Branch Center Road
- Adult Day Reporting Center (North): 1215 Del Paso Boulevard
Adult Day Reporting Center South): 7300 Lincolnshire Drive
- Central Office: 8745 Folsom Boulevard
All conferences, training, and non-essential travel for the next 30 days has been cancelled or postponed.
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Public Defender
Steven Garrett
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Public defender Main Number (916) 874-6411
| - All operations are currently running.
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| - With the courts closed, there will be no coverage of jury trials, preliminary hearings, settlement conferences and other court appearances.
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Regional Parks
Liz Bellas
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Regional Parks Main Number (916) 875-6961 | - All Regional Parks and County Golf Courses are open and operating as normal.
| - Sherman Island Park open for day use.
| - Picnic and BBQ areas – Closed
- Cosumnes River Preserve Visitor Center – Closed
- Effie Yeaw Nature Center – Closed
- Jean Harvie Community Center – Closed
- Sherman Island Campground – Closed
- Wilton Community Center – Closed
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Retirement System Eric Stern
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Office Main Phone Number (916) 874-9119
sacretire@saccounty.net
www.scers.org
980 9th Street, Suite 1900 Sacramento, CA 95814-2739
| - Not anticipating any delays or interruptions with monthly pension payments.
| - Pending and New Retirement Applications - SCERS will continue to accept and process retirement applications. Due to staffing adjustments, new retirees may experience some delays receiving your first retirement payment.
- If you are planning to retire, please mail your completed retirement application to the address below. Please remember to sign and date your application.
- SCERS
980 9th Street, Suite 1900 Sacramento, CA 95814-2739
| - Public Counter is Closed.
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Revenue Recovery
Ben Lamera
| Office Main Phone Number General Information - 916-875-7500 Fax: 916-854-9014
Email
DRRMail@saccounty.net
www.drr.saccounty.net/
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Technology
Rami Zakaria
| Office Main Phone Number General Information: 916-874-7752
www.technology.saccounty.net
| - This Department primarily provides administrative services to internal County operations.
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Transportation Ron Vicari
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Transportation Phone Numbers Administration/Engineering (916) 874-6291 Operations & Maintenance/Service Calls (916) 875-4311
| | - All Maintenance Engineering Support sections(Traffic Engineering/Traffic Operations/Right-of-way Management, etc.) and Design Services sections
- Services continue, but most staff working remotely
- Public Contact by phone or email
- All communication with SacDOT staff will be by e-mail and phone. Meetings between SacDOT staff and other County staff and stakeholders may take place if they are conducted by teleconference
- All communication with SacDOT staff will be by e-mail and phone. Meetings between SacDOT staff and other County staff and stakeholders may take place if they are conducted by teleconference
- Planning application review and improvement plan review services will be available on a limited basis and turn-around times will be subject to delay due to unavailability of on-site staff and limitations in resources and equipment available to off-site staff. Essential staff will evaluate and prioritize ongoing and incoming application and plan review requests based on urgency and critical need.
- SCT Modified Schedule
| - Transportation Offices.
- Bradshaw & Traffic Way Public Counters – Closed.
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Voter Registration and Elections Courtney Bailey | Main Phone Number and Email address) Phone (916) 875-6451 or email
voterinfo@saccounty.net
www.elections.saccounty.net
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| - Election Observation - In-person, appointment only.
- VBM Subscriptions (through certification) – Online.
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Voter File Requests – Online.
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Map Requests - Online.
- Voter Count/Annexation Requests – Online, Phone for assistance.
- Candidate FPPC/Filing Questions – Phone for assistance, Email.
- Register to Vote – Online, Phone for assistance.
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District Look-up – Online, Phone for assistance.
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Ballot Status Look-up – Online, Phone for assistance.
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Vote Center Experience Survey – Online, Email.
- Proof of Registration/Abstracts – Email
voterinfo@saccounty.net.
- Voter File Cancellations/Updates – Email, signature required, picture acceptable.
- Election Estimates – Phone for assistance, Email.
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Waste Management & Recycling
Doug Sloan
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Main Number General Inquires (916) 875-6789 | -
All Waste Management & Recycling services continue as normal.
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Water Resources
Michael Peterson
| Water Resources Phone Numbers Administration/Engineering (916) 874-6851
Operations & Maintenance/Service Calls (916) 875-4311
| - Drainage Operations & Maintenance.
- Responding to storm and flood issues as normal.
- Lambert Road Bridge checked weekly as normal.
- Water Supply.
- Vineyard Water Treatment Plant operating as normal.
- Water Distribution System operating as normal.
| - Drainage Engineering – Stormwater Quality, Development Engineering, Floodplain Management, & Design.
- All public services provided by phone or email.
- Water Supply Operations & Maintenance.
- Some preventative maintenance and minor repair work postponed.
- Water Supply Planning & Engineering.
- Services continue, but most staff working remotely
- Public Contact by phone or email.
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